The most popular service article behind the 32 fla

2022-07-23
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XCMG - service article behind 32 brocade banners

Reading Guide: high quality of work, good service attitude, top ten hot words, against the red brocade banner, it is particularly dazzling. On June 21, Zhengzhou customer boss fan held the banner high and sent it to the customer service center of XCMG hoisting machinery division. This is the 32nd banner received by the hoisting machinery division of XCMG. Time to go back

"high work quality and good service attitude" are the top ten hot words, which look particularly dazzling against the red flag. On June 21, Zhengzhou customer boss fan held the banner high and sent it to the customer service center of XCMG hoisting machinery division. This is the 32nd banner received by the hoisting machinery division of XCMG

the time should return to the night at the end of May. During the bridge hoisting process of qay120 all terrain crane, the driver was careless and misoperated, resulting in the fracture of the sixth boom of the crane. After receiving the customer's request for repair, Liu Tao and pan Liang rushed to the scene and drove the escort car to the repair shop overnight to ensure that it could work normally. The customer was greatly moved by the heavy rain from 9 a.m. to 2 a.m

the golden cup and silver cup are not as good as the reputation of customers. In the reference room of the customer center of XCMG hoisting machinery division, the walls are full of brocade flags, one side of which expresses a sense of gratitude and tells a touching story. Relying on the strong professional service platform and the efforts of more than 300 professional service engineers all over the country, XCMG Qi 6: supporting rollers and dispensing devices: this part is the sample (reinforcement) clamping part. The heavy machinery division warms and moves every XCMG user with practical actions

in order to provide customers with the best quality service, from 2010 to now, the hoisting machinery division of XCMG has imported 8 batches of more than 200 after-sales service personnel for the market. All of these personnel are selected from the employees of the whole plant. After a year of systematic training, they have become comprehensive talents who know everything about the crane

"brothers, as the front-line force of the enterprise in the market, your words and deeds represent the image of XCMG. You must learn more and practice more to provide customers with the best service!" At the departure ceremony of each batch of service personnel, the leading group of XCMG lifting machinery division shall personally see off and cheer up the insulation materials according to their material properties. The continuous participation of new forces has laid a solid foundation for establishing XCMG's image of high-quality service

while paying attention to personnel training, XCMG lifting machinery division has successively launched the crane value enhancement project, six brand value-added plans for crane experts and other service actions in the past two years, which are deeply welcomed by customers and lead the service of the whole industry to a higher level. "Our service is gradually changing from 'on call' to 'active', actively treating 'not sick' for customers and eliminating faults in the bud." Said lixiuan, deputy general manager of the customer service center of XCMG lifting machinery division

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